These Terms of Use govern your access to and use of this website, operated by Two Little Monkeys Chocolate, a family-run cacao farm and chocolate-making experience near La Fortuna, Costa Rica. By browsing this website, submitting a reservation inquiry, or placing an order through our online shop, you agree to these terms.
1. Acceptance of these terms
By using this website you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree, please do not use this website.
2. Website operator and contact
This website is operated by Two Little Monkeys Chocolate, based near La Fortuna, Costa Rica. You can reach us at twolittlemonkeyschocolate@gmail.com.
3. Eligibility and lawful use
You may use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this website by, anyone else.
4. Website information
We take reasonable care to keep the information on this website accurate, but we do not warrant that all content is complete, current, or error-free. See also our Disclaimer.
5. Tour descriptions and availability
Descriptions of the Chocolate Tour, including itinerary, duration, and inclusions, are provided for general guidance. Availability is confirmed individually for each reservation request and is not guaranteed until we confirm it with you directly.
6. Reservations and confirmations
Reservation requests submitted through this website (including via WhatsApp or email) are inquiries, not automatic confirmations. A booking is confirmed only once we have communicated confirmation to you directly.
7. Prices and currency
Tour and product prices displayed on this website are shown in US Dollars (USD) and are subject to change without prior notice. The price applicable to your booking or order is the price confirmed at the time of reservation or checkout.
8. Payments
Where online payment is available, accepted payment methods are shown to you during checkout. This website does not process payments or store card details. Payments for tour reservations are made on our reservation site.
9. Product orders
When our online shop is enabled, product orders are subject to acceptance by us. We reserve the right to refuse or cancel an order, for example if a product is unexpectedly unavailable or if we suspect an error in pricing or description.
10. Shipping
Products are not sold or shipped through this website. Please contact us to ask about availability.
11. Returns, refunds, and cancellations
For any change or cancellation of a tour reservation, or a question about a product, please contact us and we will confirm the conditions that apply.
12. Accuracy of customer information
You agree to provide accurate and complete information when making a reservation inquiry, creating an order, or otherwise contacting us, and to keep us informed of any relevant changes (for example, to your contact details).
13. Intellectual property
All text, images, logos, and other content on this website are owned by Two Little Monkeys Chocolate or used with permission, and are protected by applicable intellectual-property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
14. Permitted and prohibited use
You agree not to misuse this website, including by attempting to gain unauthorized access to it, interfering with its normal operation, or using it to transmit unlawful, harmful, or fraudulent content.
15. Customer reviews and user content
If product reviews are enabled, any review or content you submit must be honest, lawful, and respectful. We may remove content that we reasonably believe is abusive, false, or otherwise inappropriate. By submitting a review, you agree that it may be displayed publicly on this website.
16. Third-party links and services
This website may link to third-party services such as WhatsApp or our social media profiles. Your use of those services is governed by their own terms and privacy practices, not ours.
17. Website availability and technical interruptions
We do not guarantee uninterrupted or error-free access to this website and are not liable for temporary unavailability caused by maintenance, technical issues, or circumstances beyond our reasonable control.
18. Disclaimers
This website and its content are provided on an “as is” and “as available” basis. Please also see our Disclaimer for information specific to visiting the farm.
19. Limitation of liability
To the maximum extent permitted by applicable law, Two Little Monkeys Chocolate will not be liable for indirect, incidental, or consequential losses arising from your use of this website. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under Costa Rican law, and nothing here waives any consumer right that applicable law does not permit to be waived.
20. Governing law
These Terms are governed by the laws of Costa Rica.
21. Changes to these terms
We may update these Terms of Use from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of this website after changes take effect means you accept the updated terms.
22. Contact
Questions about these Terms of Use can be sent to twolittlemonkeyschocolate@gmail.com.